At StrideRX, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services. By using StrideRX’s services, you consent to the collection and use of information in accordance with this policy. Please read the following carefully to understand how we treat your personal data.
1. Information We Collect
We collect various types of information to provide and improve our services:
Personal Identifiable Information (PII): When you use our services, we collect your name, email address, phone number, and other contact details that you provide to us during registration, consultation, or treatment.
Health Information: To provide accurate healthcare services, we collect health-related data such as medical history, symptoms, prescriptions, and treatment plans. This information is crucial for providing you with a proper diagnosis and treatment options.
Payment Information: When you make a purchase or subscribe to a service, we collect payment details such as credit card information, billing address, and other necessary transaction details.
Usage Data: We also collect information about how you access and use our website. This includes your IP address, browser type, device information, and usage patterns (e.g., pages visited, time spent on the site).
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Healthcare Services: We use your personal and health information to offer consultations, prescriptions, and personalized treatments.
To Process Transactions: Your payment information is used to complete purchases, process orders, and manage subscriptions.
To Improve Our Services: We analyze usage data to improve website functionality, optimize user experience, and enhance our services.
To Communicate With You: We may send you important updates related to your treatment, appointment reminders, and administrative communications.
For Legal Compliance: We may use your data to comply with legal obligations, such as responding to requests from regulatory bodies or fulfilling legal requirements.
3. How We Protect Your Information
We take your privacy seriously and employ security measures to protect your personal data. These measures include:
Data Encryption: We use encryption protocols to protect sensitive information, such as payment data, during transmission.
Secure Servers: All collected data is stored on secure servers with restricted access, ensuring that only authorized personnel have access.
Regular Security Audits: We conduct regular audits of our security practices to ensure compliance with industry standards.
However, please be aware that no system is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
With Service Providers: We may share your information with third-party vendors who assist us in providing services such as payment processing, delivery, and healthcare consultations. These service providers are required to handle your information securely and confidentially.
With Healthcare Professionals: Your health information may be shared with licensed healthcare professionals or doctors involved in your treatment to ensure the best possible care.
For Legal Compliance: We may disclose your personal information if required by law, such as to comply with a court order, subpoena, or other legal processes.
In Business Transfers: If StrideRX is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us understand how you interact with our website, enabling us to offer tailored content, enhance usability, and analyze trends.
You can modify your browser settings to refuse cookies, but please note that this may limit your ability to access certain features of our website.
6. Your Rights and Choices
As a user, you have certain rights regarding your personal information:
Access and Correction: You can request access to the personal data we hold about you, as well as request corrections if any information is inaccurate.
Deletion: You may request that we delete your personal data, subject to any legal obligations we must fulfill.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in every promotional email.
Withdraw Consent: If you have provided consent for the use of your data, you may withdraw that consent at any time by contacting us.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we discover that a child under the age of 18 has provided us with personal information, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website. The updated policy will have a new effective date, which will be indicated at the top of the page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Your health, your privacy, your convenience. StrideRX connects you with licensed doctors and genuine medications, delivered safely and discreetly to your home. We make it easy to get the care you deserve without long waits or awkward appointments, ensuring you feel confident and supported.
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